terms of service
terms of service
Article 1 (General Provisions) These Terms of Use (hereinafter referred to as "these Terms") apply to all customers (hereinafter referred to as "Customers") who use the website operated by Norman's Gear Co., Ltd. (hereinafter referred to as "the Company") and the services provided by it (hereinafter referred to as "the Services").
By using this service, you are deemed to have agreed to the contents of this agreement. This agreement may be revised without prior notice as necessary. The revised agreement will take effect when it is posted on this site.
Article 2 (Prohibited Acts) When using the Service, you must not engage in the following acts.
・Acts that infringe on the intellectual property rights, privacy rights, or other rights of our company or third parties ・Acts of registering false information ・Acts that slander or libel our company or third parties, or damage their reputation or credibility ・Criminal acts or acts that violate laws and regulations ・Acts of using information obtained through this service for commercial purposes ・Fraudulent use of credit cards ・Purchasing products for the purpose of resale ・Orders with no intention of purchasing, unjustified returns or refusals to receive products ・Other acts that our company deems inappropriate
If any of the above acts are found to have occurred, we may suspend your use of our services.
Article 3 (Protection of Personal Information) Personal information obtained through the use of this service will be handled appropriately in accordance with our "Privacy Policy."
Article 4 (Purchase of Products) You can purchase our products through this service. After your order is confirmed, the sales contract will be concluded when we send you a notification of order confirmation.
We may cancel or terminate the sales contract in the following cases:
・If the Company determines that the order details are false or fraudulent. ・If the product cannot be provided due to reasons such as a lack of stock. ・If the Company otherwise determines that the order is inappropriate.
Article 5 (Delivery and Receipt) The shipping time of the product will be stated on each product page.
- If you are not at home when the product is delivered, please collect it within the delivery company's storage period.
・We are not responsible for delivery failure due to incorrect address entry, etc.
- If the product is returned due to an extended absence or refusal to accept it, we will refund the shipping and handling fees.
Article 6 (Returns, Exchanges, Cancellations) We do not accept returns, exchanges, or cancellations due to customer convenience.
We will accept returns and exchanges in the following cases: ・If an initial defect is found ・If the product was delivered incorrectly
If you would like to return or exchange an item, please contact us within 7 days of receiving the item.
Article 7 (Warranty) We provide a warranty period of one year from the date of delivery against manufacturing or material defects.
The following cases are not covered by the warranty: - Deterioration due to aging - Damage caused by improper use or modification - Damage caused by theft, loss, or natural disasters - Repairs by parties other than our company
Article 8 (Changes and Suspension of Service) We may suspend or change all or part of this Service in the following cases.
・When system maintenance is required. ・When it is difficult to provide services due to a disaster or accident. ・When the Company deems it necessary.
Article 9 (Disclaimer) Product images are as close to the actual product as possible, but colors may vary depending on your monitor settings, etc.
- We are not liable for any damages caused by communication environment failures or other technical problems.
・We shall not be held responsible for any errors in your registration information.
Article 10 (Governing Law and Jurisdiction) These Terms and Conditions shall be governed by the laws of Japan, and in the event of a dispute, the Tokyo District Court shall be the exclusive court of first instance.
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